CUSTOMER SUCCESS SUITE: NPS, CSAT, ES, CES
All-in-One Customer Satisfaction and Feedback solution
NET PROMOTER SCORE
Measure how loyal customers are to your brand in terms of promoters and detractors.
Gather ratings on the customer experience in a quick and familiar way.
CUSTOMER SATISFACTION SCORE
Measure customer satisfaction at every touchpoint, and identify areas for improvement.
CUSTOMER EFFORT SCORE
Measure the effectiveness of all your customer interactions, from purchase through support.
Ask the right question, to the right person, at the right time
It’s 6 times more expensive to get a new customer, than to retain an existing one. To do so you need to know what your customers think.